For Commercial Real Estate

Every property you acquire comes with someone else’s mess.

Hidden telecom and utility spend drags down NOI across every building you own or manage, buried in bills no one can read and contracts no one remembers signing. TruNorth finds it, disconnects what no one uses, and pays the rest on time.

The same rigor that saved broadcast operators $42M, now aimed at your portfolio’s NOI.

Portfolio audit

in progress
  • Tower A, Chicago never audited in 50 years unaudited
  • Campus, Washington DC bills in prior owner name inherited
  • Retail center, 8 sites duplicate SD-WAN waste
  • Office park, 3 buildings renewal spike caught risk
NOI recoverable find your number
Is this you?

The signals that you are leaking NOI

If two or more of these are true, there is almost certainly recoverable spend in your portfolio.

The inherited mess

You can’t optimize what you can’t see. At the property level, almost no one can see it.

50 yrs

A marquee Chicago tower, owned by a major REIT, that had never been technology-audited in fifty years. There are a lot of old and unused services buried in that building.

1,400%

A contract-expiry rate spike that no one caught on page 37 of the bill. The number is real, and the second time it happens, people go looking for a system.

0 meters

A new owner whose electric bill went to the seller’s PO box, unpaid for months, until the utility physically removed the meter. Operations halt. The reconnect costs a multiple of the bill.

What TruNorth does

Three services, aimed at your portfolio.

Not three vendors to manage. One team running technology expense management, sourcing, and bill pay across every property you own or operate.

Technology Expense Management

Lifecycle management for every telecom and utility asset and expense across the portfolio, from first inventory to final disconnect.

Sourcing & Procurement

Sourcing and procurement that puts your full multi-property buying power behind every contract and renewal.

Bill Pay

Bill pay as your agent of record, so a meter is never pulled and a circuit never cut over a bill sent to the prior owner.

The TruNorth 5D Method as a continuous cycle: Discover, Decide, Disconnect, Discount, and Defend looping around the TruNorth sparrow.
TruNorth's proven process

We run the whole process on your behalf.

Five phases, run as a cycle. The load sits with us, so your team barely lifts a finger.

  1. 1

    Discover

    We pull every bill, account, and carrier portal into one plain-English inventory.

    You: Hand us a list of accounts. That’s it.

  2. 2

    Decide

    A TruNorth analyst reviews every line with the people closest to the spend, asking whether it is still in use.

    You: Confirm what you actually need.

  3. 3

    Disconnect

    We cancel what no one uses and make sure nothing dependent gets cut.

    You: Nothing. We execute it.

  4. 4

    Discount

    We renegotiate what remains with your true buying power across every location.

    You: Nothing. We negotiate.

  5. 5

    Defend

    We pay the bills on time and re-audit every year so savings never bleed back.

    You: Centralize new service requests and approvals through us.

Why us for real estate

We are early in real estate, and deliberate about it.

Led by someone who speaks NOI

Our head of product spent a decade as a commercial real-estate principal investor before joining TruNorth. The product is built by an operator who has sat where you sit.

Real pilots, named honestly

We have active real-estate pilots, including a marquee Chicago tower and commercial buildings managed by Avison Young. We will not show you a REIT case study that does not exist. We will show you what we would find in your portfolio.

Built for procurement

WBENC certified women-owned, a real supplier-diversity credential. Sparrow is role-based, so corporate sees everything and each property manager sees only theirs.

One file for finance and ESG

The same audit-grade source of truth serves your board numbers and your SEC climate-disclosure reporting. Accurate, live, and sliceable by property.

See it on your portfolio

One screen for every property, every vendor, every dollar.

Sparrow is your single source of truth. Role-based, so corporate sees the whole portfolio and each property manager sees only theirs, ready for the board or your SEC climate disclosure.

The Sparrow dashboard on one screen: current charges by vendor across telecom and energy providers, open tickets by type with estimated savings, and a savings-to-date summary chart.
The real Sparrow dashboard. Charges by vendor, open tickets, and savings to date across the portfolio. Sample account; tap to view full size.
Proof in real estate

A campus and commercial-property audit, with Avison Young

$294,895

annual savings (2 projects)

89%

average cost reduction

41%

saved on commercial property

$1.23M

full $3M-spend opportunity

Our deepest, named results are in broadcast, roughly $42M in aggregate savings for clients like Audacy, Cumulus, and CBS. That is broadcast proof of the method, not a real-estate result. The point is the rigor, now aimed at your portfolio.

“TruNorth’s Sparrow portal gives us, in the blink of an eye, the information everyone on our team finds useful, from tech staff to accounting to senior management. This product is a game-changer.”
John Kennedy SVP Engineering, Audacy
Calculate your Phantom Tax

How much are you leaking?

Most multi-location enterprises overpay 15 to 22% on fragmented telecom spend. Answer four questions and we'll estimate your hidden spend, then send you our most relevant forensic case study.

  • Free · 60 seconds · no sales pitch
  • Your number, based on your spend & locations
  • Get the forensic case study instantly

Acquiring a property? Validate the run-rate first.

Run the 60-second Phantom Tax check on your portfolio, or book 15 minutes to scope a pre-acquisition spend audit. Your savings beat our fees in year one. Guaranteed.