Stop paying for technology your team stopped using.
TruNorth audits every telecom, technology, and utility bill across your locations, disconnects what no one uses, and pays the rest on time. Finance and IT finally see, and control, every dollar.
Average 29% first-year savings, and your savings beat our fees in year one. Guaranteed.
Your last invoice, the TruNorth way
live audit- MPLS circuit · Dallas no traffic since 2019 $1,240/mo
- PRI voice lines ×18 replaced by VoIP, still billed $2,975/mo
- Fiber · HQ verified, in use $3,410/mo
- Redundant SD-WAN · 12 sites duplicate vendor $8,600/mo
- Utility · main campus verified, in use $5,120/mo
Illustrative. Your real number comes from the 60-second Phantom Tax check.
29%
Average first-year savings
~70% from disconnecting unused services
$42M
Saved for our clients
Audacy · Cumulus · CBS
6+ yrs
Average client tenure
they stay because it keeps working
100%
Year-1 ROI guarantee
your savings beat our fees, or we credit the difference
Three services. One system. Sanity and savings.
Not three vendors to manage. One team running technology expense management, sourcing, and bill pay as a single system, built to deliver sanity and savings through accurate, timely insights, controls, and governance.
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Technology Expense Management
Lifecycle management for every technology and utility asset and expense, from first inventory to final disconnect, on one normalized ledger.
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Sourcing & Procurement
We negotiate your technology and utility contracts against your true buying power across every location, so you stop paying small-site rates at enterprise scale.
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Bill Pay
Guaranteed on-time, accurately applied payments for telecom and utilities, as your agent of record, so a service is never cut over a missed invoice.
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Run together, the three add up to what we guarantee every client: sanity and savings, averaging 29% first-year savings with a year-one ROI guarantee.
How much are you leaking?
Most multi-location enterprises overpay 15 to 22% on fragmented telecom spend. Answer four questions and we'll estimate your hidden spend, then send you our most relevant forensic case study.
- ✓ Free · 60 seconds · no sales pitch
- ✓ Your number, based on your spend & locations
- ✓ Get the forensic case study instantly
We run the whole process on your behalf.
Five phases, run as a cycle. The load sits with us, so your team barely lifts a finger.
- 1
Discover
We pull every bill, account, and carrier portal into one plain-English inventory.
You: Hand us a list of accounts. That’s it.
- 2
Decide
A TruNorth analyst reviews every line with the people closest to the spend, asking whether it is still in use.
You: Confirm what you actually need.
- 3
Disconnect
We cancel what no one uses and make sure nothing dependent gets cut.
You: Nothing. We execute it.
- 4
Discount
We renegotiate what remains with your true buying power across every location.
You: Nothing. We negotiate.
- 5
Defend
We pay the bills on time and re-audit every year so savings never bleed back.
You: Centralize new service requests and approvals through us.
Software can't tell you what nobody's using. A person has to ask.
Software reports the services you have. It can't tell you the circuit in your Dallas office hasn't carried traffic since 2019. So we ask, line by line, with the people closest to the spend. About 70% of first-year savings comes from disconnecting things no one needed.
Then we pay the bills directly as your agent of record, so a service is never cut over a missed payment, and savings never quietly bleed back.
That's why we can guarantee your savings beat our fees in year one.
“Sometimes I'm a therapist, sometimes I'm a translator. We're the secret decoder ring that turns thousands of unreadable invoices into one screen, in plain English.”
Emily Lindner Founder & CEO · since 2005 Emily Lindner, Founder & CEO. Started TruNorth in 2005.
It started with a bill for a building that no longer existed.
In her twenties, Emily was the AT&T rep on the CBS account. They kept asking what they were actually paying for on a 27-page bill, so she dug in. Buried in it was a data circuit billing into a building that had been physically demolished two years earlier.
She fought it back to the statute of limitations and won the money back. Then CBS asked her to do the same with every other carrier. She realized she belonged on the client's side of the table, and TruNorth was born.
Telecom and utility bills are confusing on purpose. Most companies never look closely enough to catch it. Twenty years later, that's still the whole job: we look.
We've been finding them ever since
$80K
A data circuit still billing into a building that had been physically demolished two years earlier.
The find that started it all
$28,800
A phantom charge hiding on a second invoice for one cancelled circuit. It ran undetected for six years.
Why software alone misses it
$6M
“You’ve saved us $6 million. What were we doing wrong?” “Nothing. Don’t hate the player, hate the game.”
Found in a single year
Powered by TruNorth Your spend comes in tangled. Sparrow turns it into one clear line.
You deserve one-click visibility into the details and the dollars of your technology and utility environment. Our clients depend on Sparrow as their single source of truth: every vendor, every line, every dollar on one screen, in plain English, ready for the board or your ESG filing.
What comes in
Sparrow untangles it ↓
What you get
- 1 Visibility
- 2 Control
- 3 Sanity
- 4 Savings
Software does what people can't scale
Sparrow pulls from every carrier portal, parses the invoices, normalizes the data, and runs the payments, all behind the scenes. The software handles the volume no team could.
- Robotic process automation
- PDF data parsing
- Secure file storage
- Direct vendor-portal integrations
People do what software can't
A TruNorth analyst calls the site managers for plain-English use info, validates the disconnects software would get wrong, and stays accountable for every line. That is why the data is clean, and why the savings hold.
People plus software. Average 29% first-year savings.
“Sparrow gives us unprecedented power to control our technology and expenses.”
Experience and results, not just software.
Plenty of vendors will sell you a dashboard. These are the four reasons the savings actually show up, and keep showing up, year after year.
- Modern and flexible
A purpose-built lifecycle platform, not commodity software bolted onto your problem.
- We dig deeper
A true inventory-first methodology. Every line gets mapped before a contract is touched.
- We care more, guaranteed
Sheer pride and accountable humans on every account, backed by our year-one ROI guarantee.
- Industry expertise
We understand a day in the life of a engineers and an A/P team, because we have done it in your world.
Certified Women-Owned. Founded 2005, still independent.
The most skeptical CFOs in media trust us.
Case study
Nationwide publicly-traded broadcaster
$24M telecom + utility category · decentralized AP · grown by M&A
Read the breakdown →36%
cost reduction
8×
faster payments
100%
live inventory accuracy
100%
unified sustainability data
“TruNorth’s Sparrow portal gives us, in the blink of an eye, the information everyone on our team finds useful, from tech staff to accounting to senior management. This product is a game-changer.”
“Their team helped us gain immediate visibility, reduce spend, and set up long-term controls. Their ability to navigate our complexity and execute fast has been a game-changer.”
Industry context
85%
of telecom invoices contain errors
80%
of those errors are never caught
30%
of SaaS licenses go unused
Source: Gartner
See your number. Then talk to a human.
Take the 60-second Phantom Tax check, or book 15 minutes with us. Either way, you'll leave knowing exactly what you're overpaying, and what we'd do about it.